Food Pantry Membership
Loaves and Fishes Membership Conditions
You must present proof of need: Pension/Health card/ID Photo/Centrelink Referral etc. Membership is offered to an individual and is not transferable and not to be loaned. Please refer other persons for membership if they require assistance.
CCTV. You are on CCTV inside and outside of this property This is for the safety of all concerned.
Due to new smoking laws, smoking is not permitted onsite anywhere. Due to health regulations, No Pets are allowed onsite unless they are a certified health pet. Please be responsible and care for your children at all times.
Everyone, on entry must present their membership card to checkout desk to use our services.
You understand that some of the food products you are receiving may be past the best before date (Shelf stable Products) or use by date (Frozen Products). If a product is unsatisfactory return and inform store manager for a replacement.
Available services are: Budgeting strategies, Prayer Counselling, Food Store, Mentoring, Life skills classes, Sunday & Midweek Christian study classes and other developing services
Please arrive at Least ½ hour before closing to allow enough time to complete shopping before closing times.
Membership FAQs
How do I qualify for membership?
You must present proof of need: Pension/Health card/Centrelink Referral etc. All your details will be kept strictly confidential.
Can I share my membership with other people?
Membership is offered to an individual and is not transferable and not to be loaned. Please refer other persons for membership if they require assistance.
Do I need my membership card to receive help?
Everyone, on entry must present their membership card to be able to use our services.
Can I go anywhere in the shop?
Only workers are allowed in storerooms and administration areas. Please be responsible and care for your children at all times.
What is your return policy if I am unhappy with something I receive?
You should understand that some of the food products you are receiving may be past the best before date (Shelf stable Products) or use by date (Frozen Products).
Are there other services included in my membership?
Available services are: Budgeting strategy, Prayer Counselling, Food Store, Mentoring, Life skills classes, Sunday & Midweek Christian study classes and other developing services.
What is the latest time I can receive help from the pantry?
Contact Wayne by phone to determine what time is workable
I don’t have transport. Do you have a dropoff service?
Contact Wayne by phone and express any transport difficulties in order to determine if there is a workable solution.